When planning your 24/7 shift schedule, you absolutely need to know your customer traffic patterns. Some of the 24-hour shift schedules you can use are better suited for larger numbers of employees if you have a small staff, those are off the table for you. Instead of assuming everyone is the same across the board, speak to employees. Some of your employees can offer you more hours than others, depending on their personal situation. How many employees do you have? What kind of availability does each have? What kind of availability can your staff offer? A security company may need more personnel on hand during low traffic times, the opposite of many other kinds of businesses. A restaurant is concerned with customer traffic. A manufacturing facility will be concerned with production demands as well as scheduled maintenance and taking equipment offline. The questions you ask, in order to figure out the best 24-hour shift schedule, will vary depending on that.Ī hospital might be asking questions about seasonal patient census and weekend emergencies. The employee needs and management expectations of a restaurant are completely different from a hospital or a manufacturing facility. We’ve listed the most important factors for you to consider to help you choose the shift schedule that’s right for your staff. There’s no right or wrong way to do it it depends on what’s best for your unique team. Before building your scheduleĢ4 hours is a lot of time to work with, and consequently, there are a variety of ways to build the shift schedule. We’ll show you how to make this schedule work for everyone while minimizing scheduling conflicts and reducing burnout and employee turnover. It’s possible, despite all of that, to make a 24-hour shift schedule that is equitable to your employees, taking their needs into consideration, while still meeting customer demand. For those with family, it can create strain in the home. It’s difficult to maintain relationships, with social life often being limited to other employees, and the physical demand of working days and then nights can create sleep disorders. With a 24-hour shift schedule, your team may get a chance at larger chunks of days off in a row, avoid traffic and commute headaches, and have the ability to run errands during times of the day when others are working.īut there are cons, too. That’s hard to plan for yet you have to be adequately staffed for all of it. And, as the manager, a full 24 hours of customer interaction varies widely from peak traffic to just a trickle. Yet swapping and rotating 24-hour shifts can be difficult mentally and physically for those trying to adjust. Night shifts can be demoralizing to your team, and to avoid this, equity is the rule of the game. That means you’re dealing with a 24-hour shift schedule, and while your customers probably appreciate the convenience of being able to come to your place of business any time of day or night, that 24-hour availability can take a lot of work to plan for. If your doors never close and the lights never go off, you’re always on and always open.
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